Privacy Policy

How we collect, use, and protect your information

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

AliensGuard, a division of O3 Consultancy LLC and Fintery Radiate LLC, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aliensguard.ae, use our products and services, or communicate with us. We operate with our regional headquarters in Dubai, United Arab Emirates and headquarters in Singapore, in compliance with applicable data protection regulations and international standards.

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our website. The types of information we may collect include:

2.1 Personal Information

  • Contact Details: Name, email address, phone number, company name, job title, and business address
  • Communication Data: Information contained in inquiries, demo requests, and other communications you send to us
  • Business Requirements: Information about your organization's security needs and infrastructure requirements

2.2 Technical Information

  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation paths
  • Device Information: IP address, browser type, operating system, device identifiers, and referring URLs
  • Cookies and Tracking: Information collected through cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Respond to Inquiries: To answer your questions, respond to demo requests, and provide information about our products and services
  • Product Information: To provide product demonstrations, quotations, technical specifications, and implementation support
  • Service Improvement: To analyze website usage, improve our services, and enhance user experience
  • Marketing Communications: To send you relevant information about our products, services, and industry insights (with your consent and the ability to opt-out at any time)
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To protect against fraud, unauthorized access, and other security threats

4. Data Storage and Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

  • Encryption: We use industry-standard encryption (SSL/TLS) to protect data transmitted between your browser and our servers
  • Access Controls: We restrict access to personal information to authorized personnel who need it to perform their job functions
  • Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law
  • Secure Storage: Personal information is stored on secure servers with appropriate physical and electronic safeguards

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest security standards.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us with website hosting, email services, analytics, and customer relationship management. These providers are contractually obligated to maintain confidentiality and use the information only for the purposes we specify.
  • Legal Requirements: We may disclose information when required by UAE law, court order, or governmental authority, or when necessary to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity
  • With Your Consent: We may share information with third parties when you have given us explicit permission to do so

6. Your Rights

Under UAE data protection laws and international standards, you have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you
  • Correction: You may request correction of inaccurate or incomplete personal information
  • Deletion: You may request deletion of your personal information, subject to legal retention requirements
  • Opt-Out: You may opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
  • Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format

To exercise any of these rights, please contact us at consultants@aliensguard.ae or info@aliensguard.ae. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Understand how visitors use our website through analytics
  • Remember your preferences and settings
  • Improve website functionality and performance

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling cookies may affect website functionality and your user experience.

8. International Data Transfers

AliensGuard operates with its regional headquarters in Dubai, United Arab Emirates and headquarters in Singapore, serving customers globally. Your personal information may be transferred to and processed in countries outside your location. When we transfer data internationally, we implement appropriate safeguards to ensure your information receives an adequate level of protection, including:

  • Using service providers in countries with adequate data protection laws
  • Implementing contractual clauses that require protection of your data
  • Ensuring compliance with international data protection standards

9. Children's Privacy

Our website and services are designed for business users and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. For material changes, we may provide additional notice through our website or by email.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AliensGuard - A division of O3 Consultancy LLC and Fintery Radiate LLC

Email: consultants@aliensguard.ae

Email: info@aliensguard.ae

Regional Headquarters: Dubai, United Arab Emirates

Headquarters: Singapore

For privacy-related inquiries, please include "Privacy Request" in the subject line of your email.